Brenda Dunn Kinney Founder, BDK & Associates, Ltd. Must have realplay Get HERE

specializes in providing creative solutions that result in dramatic and insightful change. We work to create abundant change from the inside out. By focusing internally, our consulting will help your organization realize newfound strength and unity, create an inviting corporate culture, develop a stronger network, enhance customer relationships, and boldly lead your company into the future. Through our coaching, we help you focus on "self" to develop the best of human potential allowing people to live a life of rich abundance, prosperity, balance and meaning.

is President and CEO of BDK & Associates. Brenda is an accomplished executive consultant, marketing visionary, business strategist, technologist, customer service/call center expert, and life strategies coach. Her corporate understanding, executive ability, professional connections, strong ethics and devotion to human development have helped her achieve her high level of success.

Ms. Dunn Kinney holds an extensive background in marketing, corporate strategy, building customer relationships, call center, technology and operations, partner/alliance marketing, mergers and acquisition, and management, with over 19 years of hands-on executive. Throughout her career, Brenda has displayed a dynamic, creative, and highly effective style, and has been a catalyst in generating record volumes and profits through her innovative techniques.

Brenda's credentials include consulting for major corporations, players in the high technology arena, as well as today's brightest entrepreneurial ventures. Before founding BDK & Associates, she served as Vice President of a global loyalty and call center consulting firm. Prior to that, she was managing practice director of a CRM practice. Prior to that she was managing director of the CRM practice of a Big Six consulting firm. Her career includes start up ventures, call center technologist and thought leader, marketing and management. The next ten years included work with a large telecommunications company, a regional telephone and wireless company, an interactive home shopping start up, a call center outsourcer, and the largest shopping center REIT in the US.

Her lifelong commitment to learning has helped her achieve a strong academic background with degrees in business and technology, product management, strategic marketing, executive management, women's leadership, leadership facilitation training, telecommunications certification, and computer science. Additionally, she in the process of her professional coaching certification.

Among her accomplishments, Brenda is a leader in business who has achieved many professional achievements including:

• Pinnacle Award, Call Center Industry
• Value News SAVY Award
  Honorable Mention for Customer Service - Retail Industry
• Pioneer Press Award-for-Best of Lake County, Illinois 1996
• State of Illinois #1 Tourism Attraction 95 & 96 Award

Brenda takes her passion for creating positive change into the business world and her local community. She actively works with following business, coaching, and charitable organizations: Association of Information Technology Professionals (AITP), American Marketing Association (AMA), DMA, ICSA, SCIP, International Coaching Federation (ICF), Coachville.com Association, and Gurnee Kiwani's club.

Brenda's energy, creativity, spirituality, and insightfulness have inspired her to become the inspired woman she is today. Brenda's journey as a mother and a leader in her community has shifted her from a corporate executive to becoming sought after for her consulting and integrating expertise, knowledge and human development coaching.

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Ph: 847-855-8731
Fax: 847-855-9014
Email: Brenda@BDKCoachingandConsulting.com

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